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At frego, we stand behind our products and our uncompromising quality. We want to provide our customers a positive shopping experience. Our shipments are carefully inspected before leaving the warehouse, but if you are not completely satisfied with your purchase, please return the item within 30 days for an exchange or refund of the merchandise value.
The following policies apply to all returns:
For your convenience you can begin processing your return online by filling out the form below. Be sure to indicate the reason for return and whether you would like a refund, replacement or merchandise credit. We would also appreciate any feedback you offer to help serve you better in the future. After receiving your return request, we will contact you with information on how to complete the return.
Please call 1-888-97FREGO should you have any questions or require further assistance.
At frego, our goal is to deliver your purchase in the quickest and the most economical way possible. Our Shipping and Processing charges cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead. Exact Shipping Charges and Delivery Details for your entire order will be calculated and displayed at Checkout.
After placing your order, you will receive a receipt and confirmation of your order. You will receive an email when your order has shipped, and you can then view your tracking number online.